Our Policies

We are rather generous in our policies. Some may even say too generous. We like it that way. However, we have to have policies to protect you and ourselves.

We have an honesty policy. That means if there is a problem, we will let you know as soon as we can. This covers item cancellations, age appropriateness, payment requirements

We are a family oriented operation. While we try to remove adult material from our general listings, an occassional item may slip through. When this is discovered, we try to remove the listing as soon as we can.

We do try to include and work with the various rating systems available. Unfortunately, or vendors do not necessarily supply us with the relevant information we can use for the web. As such, the vast majority of our items do not have their ratings listed. We are working to fix this, but it takes time.

Some of the products we handle have limited runs, or are otherwise limited in their availability. We do our best to get them. If we can't, we'll try to direct you to someone who can.

Your privacy is important to us. We do not give out any information about our customers. The most anyone gets from us is "we have people who order this." However, we will co-operate with law enforcement when presented with the appropriate warrants.

We offer subscriptions which average 10% off retail on most items. We prefer these be shipped at least once a month. We realize that there are times and circumstances where that is not an ideal arrangement. If that's the case, contact us. We will work with you to find a schedule that works both of us.

At this time, we do not offer automatic payments and shipments outside of subscriptions. This means single item or single time orders require approval before being shipped. This is, in part, related to our current credit card policy (see below.) Because of this, we can only reserve your order for 30 days after notification. If more than 30 days is required, let us know as soon as possible so arrangements can be made. Without arrangements, we're forced to sell the item.

Single items $100 or more require a prepayment of at least 25% (non-refundable) and not more than 50% (half of which is non-refundable.) There are rare occassions where multiple items totaling $100 or more will be subject to prepayment. These will be discussed on a case by case basis.

Credit cards are not currently accepted on-line. Among the reasons for this are security, possible fraud, and the time required to fill certain orders.

Many of the items, especially statues and collector's toys, have long advance order times. It is not uncommon for such items to take 6-12 months to arrive. The credit card companies only keep holds on funds for a short period of time. As such, card numbers are collected when notified of product arrivals.