As such, any information we ask for, beyond reasonable contact information, is asked for by fax or phone. Any books or items you order are for you, or your authorized agents (spouse or close friend) only. Our staff will not divulge your account information to anyone.

If conversations do involve your orders with outside people, they are generally in this context:

Customer: "That's a cool Metallica action figure, how much is it?"

Staff: "It's $9.95. This one is held for someone else. Would you like me to order one for you?"

Customer: "That'd be great."

If you feel any of your information is being misused by our staff, please call us and ask for Bryan Neef. As the owner, he will see to it that the situation is resolved immediately.